Refund Policy

We want you to be 100% satisfied with your purchase and we will do everything possible to achieve this.

When you receive your order, if you are unhappy for any reason please contact us and we will do our best to resolve the problem. Telephone +44 (0)1603 279745 or

If you decide to return your order, Black Sheep Ltd offer a no quibble, full refund (excluding carriage) on all unworn items, returned with original packaging and paperwork.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Additional non-returnable items: 

Gift cards

Return Address:

Black Sheep Ltd

Unit 6 Home Farm Business Park



NR10 5 PQ

United Kingdom



We aim to issue a refund within 24hrs of receiving the returned item and refunds are issued in the original form of payment


Should you have a complaint or any comments you wish to talk to us about, please do not hesitate to contact us on +44 (0) 1603 279745 or We take any complaints very seriously and will be speedy in our resolve to sort matters to your satisfaction.